Business Process

Business Process

BUSINESS PROCESS

10 easy steps to place your order

The customer submits a request indicating the desired hardwood species, size, quantity and delivery date

Trading Expression validates the availability of the species and confirms that the delivery date can be met

The customer confirms the order by completing and signing the final order form

Trading Expression produces a pro-forma invoice

The client, through his bank, issues/effectuates the advance as per the contract

Trading Expression prepares the order and load it, on the vessel selected by the client, after all necessary control and verification

The Bill of Lading and a copy of the final invoice is sent to the customer

The order is shipped

The customer confirms reception

Trading Expression invites the client to give his feedback on the whole experience through a quality evaluation electronic form